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Proc. 4th Ann. Int. Symp.Ind. Eng. Per. Manag. Kasetsart University, Bangkok, pp. 1–12 (2003).[86] Hanna, V., Burns, N.D. and Backhouse, C.J. ‘‘Realigning organizationalvariables to support workplace behaviour’’, International Journal ofOperations and Production Management, 20(12), pp. 1380–1391 (2000).[87] Kuwaiti, M.E. ‘‘Performance measurement process: definition and own-ership’’, International Journal of Operations and Production Management,24(1), pp. 55–78 (2004).[88] Kutucuoglu, K.Y., Hamali, J., Irani, Z. and Sharp, J.M. ‘‘A frameworkfor managing maintenance using performance measurement systems’’,International Journal of Operations and Production Management, 21(1–2),pp. 173–194 (2001).[89] Laitinen, E.K., Lansiluoto, A. and Rautiainen, I. ‘‘Extracting appropriatescope for information systems: a case study’’, Industrial Management +Data Systems, 109(3), pp. 305–321 (2009).[90] Palvia, S.C., Sharma, R.S. and Conrath, D.W. ‘‘A socio-technical frameworkfor quality assessment of computer information systems’’, IndustrialManagement + Data Systems, 101(5), pp. 237–251 (2001).Alireza Rezaei obtained his B.S. in Civil Engineering, in 1997, from TabrizUniversity and an M.S. in Civil Engineering, Structural Mechanics, in 2000,from Mazandaran University of Science and Technology. He worked as GeneralManager from September 1997 to September 2003. From 2001 to 2003, helectured on Construction Management at the Azad University of Qaemshahr,Iran. Currently, he is studying for his Ph.D. in Construction Management atthe Department of Civil Engineering of the Eastern Mediterranean University.His research interests are Project Planning and Scheduling, Expert Systems inConstruction Management, Quality Management, Performance Managementand Value Management.Tahir Çelik graduated from the Civil Engineering Department at the MiddleEast Technical University, Ankara, in 1978. He completed his M.S. and Ph.D.degrees at Loughborough University of Technology, UK, in 1985 and 1989,respectively, and became Professor, in 1999, at the Eastern MediterraneanUniversity (EMU). He was the founder of the Construction Technology andManagement Program in the Civil Engineering Department, and worked asChairman of the Department and active Rector of EMU. In the academic yearof 2000–01, he was visiting Professor at the Illinois Institute of Technology,Chicago. He also worked in the Civil Engineering Department, Near EastUniversity, in Nicosia, Cyprus, from 2001 to 2005. Tahir Çelik was the foundingPresident of theHigher Education Evaluation and Accreditation Council ofNorthCyprus. Currently, he is Professor of Construction Management in the CivilEngineering Department, Eastern Mediterranean University. Tahir Çelik hasmore than 70 national and international journal and conference publications. Inaddition, he is Director of the Construction Management Research and PracticeCenter at the Eastern Mediterranean University.Yousef Baalousha is Lecturer at the Civil Engineering Department, EasternMediterranean University. His main research areas are Project Planning andScheduling, Cost Estimation, Value Management and Quality Management. Heobtained his B.S. and M.S. degrees in Civil Engineering in the ‘‘ConstructionManagement Division’’ at Near East University, and is a Ph.D. candidate in theDepartment of Civil Engineering at the Eastern Mediterranean University.
摘要：在一些国家，为了拥有招标权，质量管理体系在建筑公司中运用已经必不可少。其中最常见的一个质量标准就是ISO9000质量管理标准，而且在当今竞争激烈的市场中许多公司都寻求ISO9000认证。然而，在获得这个认证的过程中，大多数企业都要面临许多困难，如文书工作量大、文件不适宜、员工和项目参与者之间信息沟通不畅和动力不足造成的员工士气低。在这项研究中，一个基于网络的办公自动化系统被开发了。微软Visual Studio 2008中的网络设施和数据库管理功能被应用到其中，创建数据仓库的目的是减少文书工作，创造一个适当的文件系统，提高通信，统计员工表现，为公司员工创建一个激励制度。系统短期的实际执行情况展示了它的实用性和优势，以及管理者的积极看法。此外，预计长期的反馈也将证明它的适用性和易用性。